About SIPOC

A SIPOC helps to identify scope, team members and stakeholders to be included on the project charter whenever the focus area of optimization or root cause analysis can be described in terms of process steps.

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Identify the scope of the process to be analyzed.

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The output of the SIPOC is a clear project scope and list of stakeholders / potential team members.

How to insert the SIPOC component

The SIPOC template can be used to start new projects or to extend existing projects. Please read chapter "The Templates" to learn more about how to start new projects.

In order to extend your project:

  1. 1
    Activate the Home Ribbon Home Ribbon
  2. 2
    Click the Add Tool button on the Home ribbon
  3. 3
    Click the SIPOC icon in the template catalog

In order to find the SIPOC component within the template catalog, you have to choose a cycle name on the first line of the screen and a phase name at the left of the screen. The SIPOC component is located in this cycle/phase combinations:

  • SIX SIGMA DMAIC: DEFINE
  • LEAN SIX SIGMA DMAIC: DEFINE
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Standard SIPOC (Supplier-Input-Process-Output-Customer) map.

The SIPOC component consists of one single worksheet, prepared to enter suppliers, inputs, processes, outputs, and customers.

Pros

  • Little effort compared to full process modeling
  • Improves understanding of the process and reduces possible misunderstandings within the team by building a common vocabulary
  • defines clear boundaries for the process and enables efficient and focused analysis
  • Confinement to the process generates added value in terms of the shared knowledge of the team without the usual distractions

Cons

  • A SIPOC serves as an introduction to a topic and is not suitable for detailed anlyses
  • A SIPOC focusses on a generic overview and can not substitute a detailed root cause analysis. This can be done by other methods, e.g. Ishikawa Diagrams, Process Flow Charts, etc.

Worksheets

SIPOC

The SIPOC table shows a list of processes in a central column. Start creating data by entering the names of the relevant processes in this central column. Use SHIFT+Return to create a new line. Then enter additional information about each process in the two columns at the left and the two columns at the right.

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  1. 1
    Processes
    Enter the names of the relevant processes.
  2. 2
    SIPOC Input
    Enter the supplier and the inputs created by this supplier for the process in column 3.
  3. 3
    SIPOC Output
    Enter the output(s) for each process and the names of the involved customer(s)

Need more information? Open questions? Please let us know.

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