QFD 1

QFD 1 House of Quality of VOC to CTQ. Includes Kano Analysis, VOC and CTQ Benchmarking, and Difficulty Analysis.

Use Case Diagram

Use Case Diagram

Activity Diagram

Activity Diagram

VOC Benchmarking

Voice of Customer (VOC) Benchmarking. VOC Benchmarking analyzes customer perception.

VOC Sales Argumentation

Sales Pitch (VOC)

CTQ Benchmarking

Critical to Quality (CTQ) Benchmarking. This benchmarking compares measureable specifications.

CTQ Sales Argumentation

The Sales Argumentation is an add-on to ctq benchmarking. Before adding this component, please use either QFD House of Quality or CTQ Benchmarking in your project.

Design Structure Matrix

DSM: Analyzes dependencies among functions

QFD 2

QFD 2 Matrix of CTQs to Functions. To be used to prioritize Functions from CTQs. Note: Both Functions and CTQs form part of Axiomatic Design's Functional Requirements domain.

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