Templates  

The QFD0 Worksheet

1. 1

   List of Criteria

   This is the list of criteria to prioritize. In this case the customer requirements (VOC).
2. 2

   QFD 0 Matrix

   The columns of this table are the different market segments or variants in your project. Enter a score for each item and variant. You can use any kind of scale, e.g. 1...6. The calculation function will create a 100% score from these input weights.
3. 3

   Importance

   This table shows the calculated results from the scores at the left. In a first step, each column of the QFD 0 table gets normalized to 100%. In a default setup, the final importance values are calculated as the mean of all market segments. If you add the Variants layer to the project, individual importance values for each variant will be kept throughout the whole project.

More Worksheets

• VOC Pareto
• VOC Prioritization