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The Ishikawa diagram is used to capture all potential factors that may contribute to a problem.
Capture potential causes of the problem to be resolved
The output of the Ishikawa diagram is a prioritized list of potential factors to be analyzed.
How to insert the Ishikawa (Fishbone) Diagram component
The Ishikawa (Fishbone) Diagram template can be used to start new projects or to extend existing projects. Please read chapter "The Templates" to learn more about how to start new projects.
In order to extend your project:
- Activate the Home Ribbon
- Click the Add Tool button on the Home ribbon
- Click the Ishikawa (Fishbone) Diagram icon in the template catalog
In order to find the Ishikawa (Fishbone) Diagram component within the template catalog, you have to choose a cycle name on the first line of the screen and a phase name at the left of the screen. The Ishikawa (Fishbone) Diagram component is located in this cycle/phase combinations:
- SIX SIGMA DMAIC: MEASURE
- LEAN SIX SIGMA DMAIC: MEASURE
Ishikawa Kaoru (1915-1989) developed this diagram while working for Nissan Liquid Fuel. He is known as one of the fathers of quality management in Japan.
The Ishikawa-Diagram was later integrated into the seven quality tools of the Japanese Union of Scientists and Engineers (JUSE) where Ishikawa Kaoru was a member since 1949.
The Ishikawa-Diagram is also known as Fishbone Diagram or Cause-Effect-Diagram.
Worksheets
Ishikawa (Mind Map)
Need more information? Open questions? Please let us know.